FREQUENTLY ASKED QUESTIONS

BECAUSE GUESSING IS OVERRATED (YOU’RE WELCOME)

THE MOST COMMON QUESTIONS CLIENTS ASK ARE: “WHAT SERVICES DO YOU OFFER?” AND “HOW MUCH SHOULD I PLAN TO INVEST?”

CUSTOM DESIGN SERVICES:
Custom Brand Design
Custom Logo Design
Custom Signature Logo
Custom Showit Websites
Custom WordPress Websites
Custom Shopify Ecommerce
Website SEO Optimization
Website SEO Copywriting

Click HERE for current rates.

WHY IS INVESTING IN MY BRAND AND WEBSITE WORTH IT?

Your investment in a professionally designed brand, logo, and website is more than just a visual upgrade, it’s a strategic foundation for long-term success. With cohesive branding and a website you’re proud to share, you’ll build credibility, engage your audience, and turn visitors into loyal customers.

Designed to support your business for 5 to 7 years before needing updates, this investment helps you focus confidently on growth and sales while making a lasting impression.

WHAT IS THE CUSTOM BRAND AND WEBSITE DESIGN PROCESS LIKE?

My goal is to make this process simple and enjoyable for you. It starts with listening to your story and the vision you have for your business, branding, and website. I’ll ask in-depth questions about your goals, your audience, and what you want to achieve. The more I understand about your business, the better we can create a custom plan and strategy that works for you.

From there, I’ll take what I’ve learned and bring your vision to life. We’ll collaborate every step of the way, through drafting, designing, and development—without taking up too much of your time, so you can stay focused on running your business.

WHAT IS THE TIMELINE FOR CUSTOM BRAND AND WEBSITE DESIGN?

WHAT PLATFORM DO YOU WORK WITH FOR WEBSITES?

DO I NEED HOSTING FOR MY WEBSITE?

If you’re using Showit or Shopify, hosting is included in all plans, no need to set up a separate host. Everything is ready for you in one place.

For WordPress websites, you’ll need a hosting provider. Reliable hosting is crucial for delivering high-speed performance, minimal downtime, and a seamless experience for your visitors.

Your hosting plan’s bandwidth determines how quickly data transfers between your website and its visitors. Higher bandwidth means faster load times, especially for content-rich sites.

Not sure if your current hosting is a good fit? Let’s review your setup and ensure your website is optimized for speed and performance.

WILL I BE ABLE TO UPDATE THE WEBSITE MYSELF?

DO YOU HELP WITH SEARCH ENGINE OPTIMIZATION (SEO)?

Absolutely! Search engine optimization (SEO) is foundationally a core part of every website I create. During development, I’ll guide you through SEO strategies and show you how to optimize your products, images, and pages. This ensures you can continue improving your SEO long after our project is complete, helping you attract more traffic and increase sales.

If you’re looking for advanced SEO optimization for your website pages and products, be sure to explore my SEO services.

WHO WRITES THE CONTENT FOR THE WEBSITE?

The content, website copy, and product photos are typically provided by you. As the expert on your business, your insights are invaluable in shaping the message you want to convey. However, I can create custom images using your product photos as part of your website design, which we’ll outline in your custom project plan.

I also specialize in integrating search engine optimization (SEO) into your website’s copy to help you fully leverage your keyword research. This service ensures that your content is not only compelling and conversion-focused but also optimized for search engines. Please note that to write effective SEO-integrated copy, keyword research analysis data must already be available.

As part of the SEO-integrated copywriting process, we’ll also focus on developing a content strategy and ensuring the copy aligns seamlessly with your brand. Together, we’ll create a strategic marketing plan for your website, identifying the type of content needed for key pages and planning the placement and design of your text and photos.

If you need help creating or refining your copy, I offer professional copywriting services tailored to your business. Whether it’s polished headlines, compelling product descriptions, or full-page copy with integrated SEO, I’ll ensure every word works effectively to align with your brand and drive results.

WILL MY WEBSITE BE MOBILE FRIENDLY AND RESPONSIVE?

DO YOU DESIGN PACKAGING, BUSINESS CARDS, OR OTHER A LA CARTE PIECES?

HOW DO WE COMMUNICATE THROUGH THE PROCESS?

Email is my go-to for regular updates to keep communication simple and stress-free. Depending on the project, we can also use tools like Google Chat, Zoom or FaceTime for quick check-ins, and I may include pre-recorded videos to walk you through designs, mockups and wireframes, just like we’re reviewing them together in person.

For branding and website projects, we may use Pinterest to gather inspiration and ideas. And before we get started, I’ll send you access to a timeline and checklist to keep everything organized and on track, so you’ll always know what’s happening next.

WILL YOU MAINTAIN MY WEBSITE FOR ME AFTER THE PROJECT IS FINISHED?

Most websites I build require minimal maintenance after launch. I set everything up to be sustainable and easy to manage on your own. That said, if any issues arise, I’m available to troubleshoot and provide support as needed. I’m here for the long term and can offer as much, or as little, help as you need.

If you’d like to update your brand or website, add custom design collateral, create extra website pages, or need ongoing SEO support, we can discuss availability and pricing to ensure you always have priority help when needed.

HOW DOES YOUR SCHEDULE AND PAYMENT PROCESS WORK?

I work with clients on a first-come, first-served basis and limit the number of projects I take on at a time. This allows me to give each client my full attention and deliver the best results.

To schedule your project, a reservation deposit is required to secure your spot on my calendar. For most projects, payments are made in three equal installments, at the start, midpoint, and completion of the project. However, I’m happy to customize a payment plan to fit your budget and needs. I understand this is a significant investment and want to make it as manageable as possible.

For project payments, I accept checks and bank wire transfers. I also accept Venmo or Zelle for smaller payments.